If you have an active subscription or valid Service Provider License Agreement license for Parallels Remote Application Server, you are eligible for phone and email support while the subscription is valid.

If you have a subscription for Parallels Desktop for Mac, you are eligible for phone, chat and email support for the subscription lifetime.

Visit KB 123560 to check free email support availability for your version.

If you have a permanent license for Parallels Desktop for Mac, you are eligible for phone and chat support for 30 days after the license registration and email support for 24 months from the Parallels Desktop version release date.

My sharing settings are all correct but still nothing.Ĭan anyone help? This is interfering with my work and would be great to get it resolved as soon as possible, before I purchase the software. Show in finder does nothing and open on mac opens blank files and my C drive is completely inaccessible. I've reinstalled parallel tools, uninstalled it, manually installed it etc but nothing. A colleague of mine works fine with his version of mavericks, so am assuming its a Yosemite issue. I have tried opening the pvm with parallels mounter but get a disk read error and then an unsupported error, I have also created many new pvms just to make sure the harddrive isn't corrupt on any others. I don't want to purchase the software without knowing that this will work and unfortunately cannot contact support due to the fact I don't have a license. I run websites on Visual studio and use files form the solution on my mac text editor, however, now that I can't access my windows drive I am unable to do this.

Recently upgraded to Yosemite and downloaded the parallels 10 trial, I am unable to access my windows drive on my mac.

Contact parallels customer support